I added funds to the Piggy Bank but where is the item I wanted?
"I added funds to the Piggy Bank but where is the item I wanted?"
When you have made a deposit into your Piggy Bank, it doesn't automatically tell us what you wanted to buy. The Piggy Bank is just an account balance, and once added to your account you can use the pink Piggy Bank buy button to purchase the upgrade or credits that you wanted. When you do, your account will be automatically and immediately updated.
So after your deposit, it doesn't update your account until you click the pink Piggy Bank buy button next to the item you want. When you do, the upgrade or credits will be added instantly.
You can see your current balance on the Piggy Bank page under the Account menu. If you've made a deposit but it hasn't been added yet, it will tell you that you have a pending deposit.
Card payments and TE Token transfers are automatically added, but with the other options we add the funds manually. This is usually done within a few hours, but keep in mind that some bank transfers can take up to 72 hours to complete.